Empowering Teams, Achieving Results
- $10M+ Annual Revenue Impact from Strategic Integration
- 80% Improvement in On-Time Value Delivery
- 99% Delivery Predictability
- 52% Increase in Strategic Alignment of Work
- Portfolio Visibility Expanded Across 100% of Work
- Multiple Enterprise-Wide Agile Transformations
- Calm in the Chaos
Career Highlights
Strategic delivery leader committed to empowering teams and achieving results. With 15+ years of experience leading Agile transformations, aligning execution with strategy, and building high-performing teams, he brings clarity and focus to complex initiatives. Mark has led global organizations through scaled delivery improvements, M&A integration, and cross-functional alignment—delivering measurable business outcomes while fostering cultures of ownership and continuous improvement. For Mark, empowered teams aren’t just a philosophy—they’re how great results get delivered.
Core Skills
Strategic Planning & Alignment
Cross-Functional Program Leadership
Operational Excellence (SAFe)
Executive Stakeholder Management
Organizational Design & Enablement
KPI & Performance Metrics
Change Management
OKRs & Portfolio Governance
Communication Cadence & Reporting
Program Delivery
Scaled Agile (SAFe)
Portfolio Management Executive Stakeholder Engagement
Agile & SDLC
Team Leadership
Operational Efficiency Change Management
M&A Integration
Operational Efficiency
Transformation
Leadership
People Empowerment and Performance Outcomes
- Led 6 Agile Release Trains across 3 product lines
- Integrated multiple acquisitions with zero major disruptions
- Directed transformation efforts across 7+ countries
- Mentored 12+ delivery leaders, resulting in 5+ promotions
Industries
SaaS / Software-as-a-Service
AdTech / MarTech
Cybersecurity
Cloud & Infrastructure
Enterprise IT
Healthcare Tech
EdTech
B2B Technology Platforms
Digital Media & Marketing
Case Study
Seamless Remote Work Transition During COVID-19
Challenge:
As a result of massive scaling, a SaaS business had inconsistent delivery across teams, making it difficult to forecast reliably at the enterprise level.
Action:
- Engaged C-level and senior leaders in one-on-one conversations to understand their goals and pain points.
- Reframed transformation as a strategic enabler, not just a process change—linking outcomes to business growth, risk reduction, and customer impact.
- Integrated executives into key events (e.g. planning, reviews, syncs) to build trust, visibility, and shared accountability.
Results:
- Accelerated adoption across 70+ global teams.
- Improved delivery predictability from ~60% to 90–99% within two quarters.
- Enabled clearer prioritization, faster decision-making, and stronger alignment between strategy and execution.
Case Study
Seamless Remote Work Transition During COVID-19
Challenge:
Teams lacked consistent alignment between day-to-day execution and company-level strategic goals, leading to fragmented priorities and diluted impact.
Action:
- Introduced a structured OKR framework to connect team goals with company objectives.
- Established a recurring portfolio review cadence to assess progress, surface tradeoffs, and adjust priorities based on outcomes.
- Engaged product and engineering leaders to co-own the process and reinforce accountability.
- Integrated key business metrics into the reviews to inform decisions with data, not just intuition.
Results:
- Increased strategic alignment of work by 52%, based on internal alignment assessments and OKR tracking.
- Improved prioritization and reduced work on low-impact initiatives.
- Enabled faster, more confident decisions across leadership.
- Strengthened focus on business outcomes at all levels of execution.
Case Study
Seamless Remote Work Transition During COVID-19
Challenge:
The organization needed strong delivery leadership to support a growing Agile transformation and scale execution across multiple teams and portfolios.
Action:
- Built and led the Agile PMO function, starting with the hiring of 12+ program and delivery leaders.
- Embedded coaching, feedback loops, and clear accountability into team routines to foster continuous growth.
- Created structured development paths to support leadership readiness and internal mobility.
- Advocated for the team’s role in strategic forums to ensure visibility and influence.
Results:
- Built a trusted, high-performing Agile PMO team that became a core part of the delivery ecosystem.
- Five team members were promoted internally into expanded leadership roles.
- The team earned broad credibility across product, engineering, and executive stakeholders.
- Strengthened delivery consistency and leadership coverage across 70+ teams.
Case Study
Seamless Remote Work Transition During COVID-19
Challenge:
Following a major acquisition, the company needed to integrate global teams across sales, technology, finance, and go-to-market functions—without disrupting operations or revenue.
Action:
- Built and scaled a global Program Management Office (PMO) to coordinate initiatives across regions and functions.
- Standardized Agile delivery practices to improve consistency and execution speed.
- Introduced executive-facing portfolio dashboards to increase transparency and drive prioritization.
- Aligned leadership around a unified operating model to reduce duplication and improve handoffs.
Results:
- Protected key revenue streams during the global pandemic while navigating complex integration.
- Increased visibility and accountability across business units.
- Unified planning and execution across legacy and acquired organizations.
- Contributed to an estimated $10–15M in incremental annual revenue through improved coordination and delivery.
Testimonials
What People Say
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“Mark is a strategic, steady-handed leader who made a major impact during our Agile transformation. He led the rollout of SAFe across our global product and engineering teams, driving alignment, reducing friction, and helping us deliver with greater predictability. Mark has a rare ability to create clarity in complex situations and bring people with him. He’s the kind of leader every organization needs.”
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Beyond The Office
When I’m not savoring the thrill of speeding down snow-covered slopes, you can find me whipping up a storm in the kitchen, where the aromas and flavors of global cuisine transport me to far-off lands. For me, cooking is more than just a hobby – it’s a way to connect with the world’s diverse cultures and traditions. Through food, I gain a deeper understanding of the people and places that shape our world. The kitchen is my passport to exploration. On warmer days, you’ll find me hiking through nature’s breathtaking landscapes or on the pickleball court, where laughter and friendly competition come together. I’m passionate about living life to the fullest – whether that’s trying out new recipes, summiting a mountain, or perfecting my serve on the court. Let’s connect and share our favorite adventures!
Say Hello
Grab a Coffee & Chat With Me
